Privacy Policy

Information We Collect

We collect information that you provide directly to us when you visit Fresh Wellness Routine, make a purchase, create an account, or contact us. This includes your name, email address, shipping address, billing address, phone number, and payment information. We also collect information about your purchases, product preferences, and communication preferences.

When you visit our website, we automatically collect certain information about your device and browsing behavior. This includes your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and other diagnostic data. We use this information to improve our website functionality and user experience.

How We Use Your Information

We use the information we collect for various purposes, including:

• Processing and fulfilling your orders, including shipping and delivery
• Communicating with you about your orders, products, services, and promotional offers
• Providing customer support and responding to your inquiries
• Improving our website, products, and services
• Detecting and preventing fraud and unauthorized transactions
• Complying with legal obligations and enforcing our terms and conditions
• Sending marketing communications, which you may opt out of at any time

We do not sell your personal information to third parties. We may share your information with service providers who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep this information confidential.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. Cookies are small data files stored on your device that help us remember your preferences and improve website functionality.

We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device until deleted or expired. You can control cookie settings through your browser preferences, but disabling cookies may affect certain website features and functionality.

We also use analytics tools to collect information about how visitors use our website. This helps us understand user engagement, identify popular content, and optimize our website performance.

Third-Party Services

We work with trusted third-party service providers to facilitate our operations, including payment processors, shipping carriers, email service providers, and analytics platforms. These providers have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your data.

Our website may contain links to external websites operated by third parties. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments.

Payment information is processed through secure payment gateways that comply with industry standards. We do not store complete credit card information on our servers. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

You have certain rights regarding your personal information under applicable data protection laws, including:

• The right to access and receive a copy of your personal data
• The right to correct inaccurate or incomplete information
• The right to request deletion of your personal information
• The right to object to or restrict certain processing activities
• The right to withdraw consent for marketing communications
• The right to data portability

To exercise these rights or submit a privacy-related request, please contact us using the information provided below. We will respond to your request within a reasonable timeframe as required by applicable law.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Fresh Wellness Routine
Operated by: 64.879.399 PRICILA BARDES DE ABREU
CNPJ: 64.879.399/0001-05
Email: a0985696109@gmail.com
Website: https://freshwellnessroutine.shop

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or operational needs. We will notify you of any material changes by posting the updated policy on our website with a revised effective date. Your continued use of our website after such changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy regularly to stay informed about how we protect your information.